Our commitment to your privacy
At Silk & Solstice, we believe that fine jewelry is an intimate expression of self. Protecting the data you share with us is central to the trust required for such a personal experience. This jewelry privacy policy outlines our high standards for data ethics, ensuring your information is handled with the same craftsmanship and care we apply to our diamonds and precious metals.
1. Information We Collect
To provide a seamless retail experience, we collect various types of information:
- Personal Identifiers: Name, shipping address, email, and phone number.
- Payment Information: Securely processed billing details (we do not store raw credit card numbers).
- Personalization Details: Names, dates, or messages provided for custom engraving services.
- Technical Data: IP address, browser type, and device information to improve site performance.
2. How We Use Your Information
We use your data strictly to enhance your experience with Silk & Solstice:
- Processing and fulfilling your fine jewelry orders.
- Customizing handcrafted pieces and personalized engravings.
- Sending shipping updates and global tracking information.
- Curating marketing communications (only with your explicit consent).
4. Data Security & Secure Shopping Policy
Your security is non-negotiable. We implement Transport Layer Security (TLS) and Secure Socket Layer (SSL) encryption to protect all data transmissions. Our Miami-based servers are audited regularly to prevent unauthorized access, ensuring a secure shopping policy that matches the integrity of our physical workshop.
5. Your Data Protection Rights
Whether you are shopping from Miami or across the globe, you have the right to access, correct, or delete your personal data. You may also object to processing or request data portability under GDPR and CCPA guidelines.
Exercise Your Rights8. Contact Us
Silk & Solstice Privacy Office1000 Brickell Ave, Suite 700
Miami, FL 33131
Email: info@silkandsolstice.com
Phone: +1 (305) 555-0100